Contact us - Tutlance
We would love to hear from you. As a marketplace, we strive to respond to each and every support request sent by you. To serve you better, we have streamlined our support process at TUTLANCE LTD as outlined below.
Guests and Non-logged in Users:
If you are new here and you don't have an account with us or you wish to ask a question or two before you make up your mind, here are various ways to speak to someone:
- Email Us: hello[@]tutlance.com
- Chat with Us: Click on a live chat button located on the bottom most part of this website
- Call/Whatsapp Us: +1 716 493 2397
Support For Existing Students & Tutors:
If you have an active account (whether you are a student or tutor), we prefer to communicate with you via support tickets and Whatsapp: +17164932397. This will allow us to record or capture all communications easily.
To create or update a support ticket, login to your account, on the left hand side menu, you will see a 'support' option. Follow the onscreen instructions. All tickets will be responded to during working hours.
If you have an urgent issue, we are always available on chat. Before you start a chat session, you must create a ticket with the issue. To start a chat, click on a live chat button located on the bottom most part of this website
To start a chat, click on a live chat button located on the bottom most part of this website
Order Related Enquiries:
Since we are a marketplace, we don't get between tutor and students unless there is absolute necessity. Contact the expert directly to discuss order issues.
Available support:- Email Us: hello[@]tutlance.com
- Whatsapp Us: +17164932397
- Support tickets: To create or update a support ticket, login to your account, on the left hand side menu, you will see a 'support' option.
DCMA & Legal Issues:
For DCMA, Legal, or copyright issues, Email us at: legal[@]tutlance.com. A response will be sent in 72 hours.
- Call/Whatsapp Ss: +17164932397
- Email Us: hello[@]tutlance.com
- Chat with Us: 90% of the time, we have an agent on the chat platform ready to respond to your requests. We recommend you explore this option first as you are guaranteed of faster responses.
Contact & Service Information
- For quick and faster responses, use the live chat option.
- For order related queries, contact the tutor direcly.
- For logged in users, reach us using the support link on your dashboard.
Should you have any questions that can't be addressed by chat or our support link, reach us via:
Tutlance LTD,
69 Canal Street, Newry, Co. Down,
Northern Ireland, BT35 6JF
Whatsapp/Call/SMS
UK: +447537416555
US (International): +17164932397
AU & CA: +17164932397
We look forward to serving you!
More Information:
- Support Hours: 8 AM to 5PM - EST. Estern Standard Time
- Support Email: hello[@]tutlance.com
- Support Phone: +17164932397 (Voice/Whatsapp/SMS)
- Support tickets: To create or update a support ticket, login to your account, on the left hand side menu, you will see a 'support' option.