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Operating Characteristics from a queuing model with time units specified in hours

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Instructions Given the following Operating Characteristics from a queuing model with time units specified in hours, answer the five questions: Po = 0.2857 Lq = 0.4960 L = 1.6071 Wq = 0.0496 W = 0.1607 Pw = 0.3968 What is the probability that there are no customers in the system? What is the average time, in minutes, a customer spends waiting and being served? What is the average time, in minutes, a customer waits in line before being served? What is the average number of customers in the system? If the system serves a customer every 6 minutes, what is the service rate?
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