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Experts Frequently Asked Questions

How do I become an expert at Tutlance?

To become a Tutlance expert, fill in this formand proceed as directed.

What are the requirements of becoming an expert?

Here are some of aspects you should consider before applying to become a freelancer at Tutlance:

  • The need to become your own boss

  • Reliable internet connection

  • Discipline to work under no supervision

  • Proficiency in the field you want to start working on

  • Ability to work with clients on different timezones

  • Respectfulness, Honesty, Reliability

  • Academic proficiency

  • Language proficiency

  • Proficient research skills

  • Insatiable desire to learn

  • Ability to share some knowledge

What is the process of becoming an expert?

Here are various steps to become an expert at Tutlance:

  • Fill in the registration form - Start Here

  • Create a profile & ndash; phone number, about yourself, experienced

  • Submit samples of previous work & ndash; Use the provided form to add samples to your profile . A sample include: programming code, past essays, …

  • Upload identity verification details

  • Upload academic achievements certifications and resume

  • Select the topics you are interested in

  • Now, wait for us to verify your details and contact you for screening .

Do I have to pay to join Tutlance as an expert?

Applying to become an expert at Tutlance is 100 % free . Do not pay any money for or buy a Tutlance account . Such accounts will be tracked and banned .

How long does the registration process take?

The registration process can take between 48 hours to 4 weeks depending on the demand of experts in your selected discipline .

What should I know as a freelancer?

By signing up as a Freelancer at Tutlance.com, you agree to abid by all terms of service at all times. Here are some finer details.

  • You have the required qualifications, credentials and expertise to offer answers, instruction and materials, and that any credentials you post are accurate, truthful, complete, and not misleading;
  • You will not use the Services for any business other than for providing tutoring, teaching and instructional services to registered Users;
  • Any attempt to 'fish' or 'source direct clients' from Tutlance in any form or kind will result to witholding of any unpaid earnings.
  • You will not engage in any activity that will require Tutlance to obtain any licenses from or pay any royalties to any third party, including, by way of example and not limitation, the payment of royalties for the public performance of any musical works or sound recordings;
  • You agree to resolve all disputes within 12 hours. Otherwise, your account will be penalized and or higher commision fees imposed.
  • You will respond to Users seeking your services in a timely fashion, so as to ensure quality of service to Users;
  • If you are under the age of 18, but are qualified to be a Freelancer, you will obtain parental or legal guardian permission as and when needed, and before registering with the Services; and
  • If you are in a jurisdiction where any form of instructing requires a license, credential, certification or other form of governmental or third party license, consent, authorization or permission, you shall not use the Services as a Freelancer until such license, consent, authorization or permission has been obtained.
  • You agree that you are not an employee or agent of Tutlance. Tutlance acts as an intermediary between you as a Freelancer and the Client User.
  • You must have a minimum of $50 in your balance to make a withdrawal.
  • It is illegal to purchase a Tutlance account. All accounts believed to have purchased or transferred in such a manner will be terminated without payments.
  • As a marketplace, we try to keep our operations as low as possible. Therefore, we have only two chanels of communication with freelancers: Email and support tickets
    • How do I contact the support if I need any help?

    Email us at tutors[at]tutlance.com or login to your account, go to support page and create a ticket. Chat is only reserved for clients and emergency support only.

    What is an average payment?

    Tutlance is a freelance marketplace and all payments are agreed between the client and expert . We only charge a commission indicated on your account when work has been approved by the expert. Our commisions ranges from 30% to 50%.

    Is there a minimum withdrawal amount limit?

    You can only withdraw amounts from $50.

    How often can I withdraw my earnings?

    All earnings for approved projects are available for withdrawal on: 1st to 3rd and 17th to 19th of every month .

    How long does withdraws take?

    Withdrawal requests may take up-to 3 days to be processed. For approved requests, it can take up to 5 business days for funds to reach your account.

    What are the withdrawal charges?

    For paypal and US local bank transfers, a fee of $5 is charged per withdrawal. International Bank transfers will cost your $25. Payoneer charges will be $5 per transaction.

    How can I add a withdrawal method?

    Go to your profile to add a new payment method. To update an existing withdrawal method, kindly create a support ticket.

    What Fines and Levies can a tutor expect?

    As a marketplace, we try to minimize instances where users suffer financial loss. As a tutor you will be fined (up to 60%) for refunds and chargebacks resulting from the failure to act in a professional manner or any act that is deemed to jeopardize Tutlance or any users on the marketplace.

    What are the available modes of payments?

    Depending on the expert physical location, the methods will vary. Basic methods include: Cheques, Apple Pay, Paypal, and Bank Transfers .

    Can I chat with clients on Whatsapp, personal email or redirect them to another site?

    No . It is prohibited to share personal information including contacts with any client . If discovered both accounts are suspended and expert may end up losing their unpaid earnings.

    How do I reach out for help from the support team?

    A live chat service is available 24 / 7 on our website for urgent requests otherwise, we encourage you to click on the SUPPORT menu option when you are logged in and create a support ticket .